apple warranty uk

Apple is identified at the end of this document according to the country or region in which the Apple Product purchase took place. This warranty is governed by and construed under the laws of the country in which the Apple Product purchase took place. For further information about consumer law, please visit the Apple website (https://www.apple.com/legal/warranty/statutoryrights.html) or contact your local consumer organisation. In the event of any defect in materials and workmanship, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party. For goods purchased in Scotland, these rights expire five years from delivery of the goods. The services will be provided within a reasonable time. Apple One (1) Year Limited Warranty – iOSFor Apple Branded Products Only. Apple does not warrant, represent or undertake that it will be able to repair or replace any Apple Product under this warranty without risk to and / or loss of information and / or data stored on the Apple Product. Other than the consumer law rights to which you are entitled as set out at the beginning of this document, all warranties, conditions and other terms not set out in this warranty document are excluded from the Apple One-Year Limited Warranty. by presenting proof of purchase). After the expiry of this 6-month period, the burden to prove that the defect or non-conformity of goods with the contract existed on delivery generally shifts to the consumer. https://macreports.com/how-to-check-your-apple-warranty-status Shipping and handling charges will not apply in countries where Apple does maintain an Apple Retail Store or Apple Authorized Service Provider (“AASP”) (a list of current service locations is provided at locate.apple.com/uk/en). 1 year from date of purchase for all other Apple products Apple will provide warranty service through one or more of the following options: (i) Carry-in service. Bottomline, it's a case to case basis. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods. Opening the Apple Product or removing protective caps may cause damage that is not covered by this Warranty. No Apple reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Availability of each option depends on the country in which service is requested and the location of an Apple Authorized Service Provider. Apple Inc. All rights reserved. The goods will be reasonably fit for any particular purpose that was made known to the retailer (unless the retailer disputed their appropriateness for that purpose at the time). Genuine Apple parts are critical to a quality repair. Our warranty doesn't cover damage caused by accidents or unauthorised modifications. You will be responsible for reinstalling all other software programs, data and information. Service options, parts availability and response times may vary according to country. For service requested in a country other than the country of purchase for the Apple Product, Apple may repair or replace products and parts with comparable products and parts that comply with local standards. It provides rights separate to rights provided by consumer law, including but not limited to … AppleCare Protection Plan or AppleCare+. In the event of any defect in materials and workmanship, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party. Recovery and reinstallation of other software programs, data and information are not covered under this warranty. If Apple elects to provide service through DIY service, the following process will apply: (a) Service where Apple requires return of the replaced product, part or accessory: Apple may require a credit card authorization as security for the retail price of the replacement product, part or accessory and applicable shipping costs. Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland (or its successor in title) (“Apple”) warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging ("Apple Product") against defects in materials and workmanship when used in accordance with Apple's user manuals, technical specifications and other Apple Product published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Only Apple or an AASP should perform service on this Apple Product. Service options may be limited if requesting service in a country that is not the country of purchase for the Apple Product. If you fail to return the replaced product or part as instructed or return a replaced product or part that is ineligible for service, Apple will charge your credit card for the authorized amount. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU. The Apple One-Year Limited Warranty is a voluntary manufacturer's warranty. Apple warrants the Apple-branded iPhone, iPad or iPod hardware product and accessories contained in the original packaging ("Apple Product") against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). APPLE DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. If the goods were purchased from a third-party reseller of Apple products, the primary responsibility to provide a remedy will lie with the reseller. A replacement part or product, including a user-installable part that has been installed in accordance with instructions provided by Apple, assumes the remaining warranty of the Apple Product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. For further information about consumer law, please visit the Apple website (www.apple.com/legal/warranty/statutoryrights.html) or contact your local consumer organisation. (iii) Do-it-yourself (“DIY”) service. Apple Distribution International of Hollyhill Industrial Estate Hollyhill, Cork, Republic of Ireland (or its successor in title) (“Apple”) warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging ("Apple Product") against defects in materials and workmanship when used in accordance with Apple's user manuals, technical specifications and other Apple Product published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Apple is not responsible for damage which is not Apple’s fault or any loss of data. Under UK consumer law, consumers may choose to have defective goods or goods which do not conform with the contract of sale either repaired or replaced free of charge. 060120-UK-Ireland-Universal-Warranty-v1.4. The above summary is subject to the full terms and conditions applicable to the Apple Limited Warranty, AppleCare Protection Plan or AppleCare+. 100919-UK-Ireland-Universal-Warranty-v1.3. You will not need to prove that the nonconformity complained of existed at the date of delivery to obtain service and support under the Apple One-Year Limited Warranty, unless this would be incompatible with the nature of the non-conformity. If DIY parts service is available in the circumstances, the following process will apply. In these circumstances, Apple may deduct a reasonable sum in connection with the period of use that the consumer had of the goods. UK consumer law automatically introduces the following terms into any contract of sale for goods and/or services to consumers: The goods will match the description given of them. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Before submitting your Apple Product for warranty service you should make separate backup copy of the contents of its storage media, remove all personal information and disable all security passwords. With regard to iPad devices the warranty does not provide service coverage in China due to differences in WiFi connection outside of Apple control. This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside the user manual, the technical specifications or other Apple Product published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider ("AASP"); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product; or (i) if any serial number has been removed or defaced from the Apple Product, or (j) if the product is stolen or Apple reasonably believes that the product is stolen based on information provided by law enforcement authorities. 2 years from date of purchase for Apple Watch Edition. Online information with details on obtaining warranty service is provided below. Repair or replacement outside country of purchase, 2 years from date of purchase for Apple Watch Edition, 90 days from date of purchase for all Apple products, purchase of AppleCare+ for Mac or Apple-branded display or Apple Watch Edition, iPhone, iPod, Apple Watch, Homepod or Apple- or Beats-branded headphones. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). Apple includes a one-year limited warranty with all hardware so if there’s a manufacturing defect, you’ll be covered. As such, the Apple One-Year Limited warranty benefits are in addition to, and not instead of, rights provided by consumer law. Note: Apple is not responsible for any labour costs you incur relating to DIY service. Shipping and handling charges will not apply in countries where Apple does maintain an Apple Retail Store or Apple Authorized Service Provider (“AASP”) (a list of current service locations is provided at locate.apple.com/uk/en). Where international service is available, Apple may repair or replace products and parts with comparable products and parts that comply with local standards. If a given service option is not available for the Apple Product in such country, Apple or its agent shall notify you about any additional shipping and handling charges which may apply before rendering service. Apple is not responsible for damage which is not Apple’s fault or any loss of data. Apple will at its option depending on the individual circumstances, in particular the type of Apple Product, provide warranty service through one or more of the following options: (i) Carry-in service. Note: Apple is not responsible for any labour costs you incur relating to DIY service. Hi. Under DIY service Apple will provide you with a replacement product or easily replaceable parts or accessories of a product, such as a mouse or keyboard, which can be replaced without using any tools. The services will be fit for a particular purpose. Outside this region, service options may be limited. When you purchase Apple hardware products, you will also receive coverage from the Apple Limited Warranty. and other associated taxes and charges. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. Apple Products and Consumer Laws in the United Kingdom, Remote Access Technical Assistance Terms and Conditions, Apple Media Services Terms and Conditions, iTunes Gift Cards and Codes Terms and Conditions, Guidelines for Using Apple Trademarks and Copyrights. Opening the Apple Product may cause damage that is not covered by this warranty. Only Apple or an AASP should perform service on iPhone or iPad products. You will be able to receive the remedies available under the One Year Limited Warranty for your Apple product via local Apple service facilities in most parts of the world (please refer to section "How to obtain warranty services"). The data will include: check fake or original network and country from which iPhone comes from purchase date of iPhone device system version for iPhone device warranty information for iPhone device Apple iPhone coverage color and capacity Not always all information are available, if you provide the IME Once you are notified that service is complete, you will retrieve the Apple Product from the Apple Retail or AASP location without delay unless Apple notifies you that the Apple Product will be sent directly to your location from the ARS location. by presenting proof of purchase). Outside this region, service options may be limited due to technical issues outside of Apple control – for information relating to iPad devices with cellular coverage and iPhone devices please see www.apple.com/iphone/LTE/ and www.apple.com/ipad/LTE/. The contents of your Apple Product's storage media may be erased, replaced and / or reformatted in the course of service. No Apple reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the Apple Product. Apple may restrict warranty service for Apple Watch and Apple TV to countries where Apple or its Authorized Resellers sell the device. When a product or part is replaced or a refund provided, any replacement item becomes your property and the replaced or refunded item becomes Apple's property. losses relating to any business of yours, loss of profits, loss of data or loss of opportunity. (b) Service where Apple does not require return of the replaced product or part. Your Apple Product may be sent to an Apple Repair Service ("ARS") location to be serviced. Service will be limited to the options available in the country where service is requested. Apple is not responsible for damage which is not Apple’s fault or any loss of data. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods. Under DIY service Apple will provide you with a replacement product or easily replaceable parts or accessories of a product, such as a mouse or keyboard, which can be replaced without using any tools. When contacting Apple via telephone, call charges may apply depending on your location. A consumer is entitled to withdraw from the contract by returning a product that does not conform to its contract in exchange for a full refund if the consumer rejects the goods within 30 days. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. IF YOUR APPLE PRODUCT IS CAPABLE OF STORING SOFTWARE PROGRAMS, DATA AND OTHER INFORMATION, YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON YOUR APPLE PRODUCT'S STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL FAILURES. (b) Service where Apple does not require return of the replaced product, part or accessory: Apple will ship you free of charge a replacement product, part or accessory accompanied by instructions on installation, if applicable, and any requirements for the disposal of the replaced product, part or accessory. This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the Apple Product’s specifications (Apple Product specifications are available at www.apple.com/uk under the technical specifications for each product and also available in stores); (d) to damage caused by accident, abuse, misuse,  fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside the user manual, the technical specifications or other Apple Product published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product; (i) if any serial number has been removed or defaced from the Apple Product; or (j) if Apple receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Apple Product, and you cannot prove in any way that you are the authorized user of the product (eg. These exclusions shall not apply to (i) death or personal injury, (ii) fraud or gross negligence; or (iii) fraudulent misrepresentation; or (iv) any other liability that can not be limited or excluded as a matter of law. More information of the following is available online: Copyright © Non-Apple branded products may have the benefit of a manufacturer's warranty, which provides benefits in addition to consumer law rights - please check your product box and literature for details. Please access and review the online help resources described below before seeking warranty service. Apple One (1) Year Limited Warranty - (UK and Ireland) For Apple Branded Products Only. (iii) Do-it-yourself ("DIY") service. You may obtain service in the European Economic Area (EEA) countries and Switzerland without paying any shipping and handling fees. If you are unable to provide credit card authorization, the service may not be available to you and Apple will offer alternative arrangements for service. Apple may restrict warranty service for Apple TV to countries where Apple or its Authorized Resellers sell the device. The Apple One-Year Limited Warranty is a voluntary manufacturer's warranty. As such, the Apple One-Year Limited warranty benefits are in addition to, and not instead of, rights provided by consumer law. The previous reply is incorrect. If Apple elects to provide service through DIY service, the following process will apply: The provisions of this warranty document shall not apply to (i) death or personal injury; (ii) fraud; (iii) fraudulent misrepresentation; or (iv) any other liability that cannot be limited or excluded as a matter of law. When contacting Apple via telephone, other charges may apply depending on your location. Republic of Ireland. After checking the IMEI number you will receive the following information from iPhone servers. If the product does not conform with the contract after one repair or replacement a consumer is also entitled to exercise a final right of rejection and withdraw from the contract by returning the goods in exchange for a refund. WARRANTY COVERAGE Apple’s warranty obligations for this hardware product are limited to the terms set forth below: Apple Inc. ("Apple") warrants this hardware product against defects in materials and workmanship for a period of one (1) year from the date of original purchase ("Warranty Period"). © 2019 Apple Inc. All rights reserved. For further information on rights provided by consumer law, please click here. https://www.lifewire.com/is-your-phone-under-warranty-2000667 TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. Bought iPhone 4s from an outfit called Terminal 1 and 'fulfilled by Amazon' UK It has a US adapter and had an AT&T sim card, is the warranty valid in the UK? Apple Limited Warranty - iPod and iSight. If you seek service in a country that is not the original country of purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. CONSUMER LAW. © 2016 Apple Inc. All rights reserved. If you submit a valid claim under this warranty, Apple will, at its option: (ii) replace the Apple Product with a product that is at least functionally equivalent to the Apple Product and is formed from new and/or previously used parts that are equivalent to new in performance and reliability, or. Apple will ship a replacement product, part or accessory to you with instructions for replacement, if applicable, and any requirements for the return of the replaced product or part. Apple may install system software updates as part of warranty service that will prevent the Apple Product from reverting to an earlier version of the system software. Visit an Apple Store or an Apple … If you do not have internet access or the Apple Product is still not functioning properly after making use of these resources, please contact an Apple representative or, if applicable, an Apple owned retail store ("Apple Retail") or an AASP, and they will help determine whether your Apple Product requires service and, if it does, will inform you in which of the warranty service options set out below Apple will provide it. If any term is held to be illegal or unenforceable by force of law, it will be excluded from the warranty and the legality or enforceability of the remaining terms shall not be affected. If Apple elects to provide service through its mail-in service, Apple will send you prepaid waybills and if applicable, packaging material, so that you may ship your Apple Product to an ARS or AASP location in accordance with Apple's instructions. For additional information on consumer laws, please visit the European Consumer Centre website at /ec.europa.eu/consumers/ecc/index_en.htm. You have to deal with this in the UK. The Apple Limited Warranty is in addition to rights provided by consumer law. The Apple One-Year Limited Warranty is a voluntary manufacturer’s warranty. If a product is defective consumers may, in addition to any other rights which they may have under consumer law in the UK and Ireland, avail themselves of the rights contained in: for products purchased in Ireland: the Sale of Goods Act, 1893 (in particular Sections 12, 13, 14 and 15), the Sale of Goods and Supply of Services Act,1980 and the European Communities (Certain Aspects of the Sale of Consumer Goods and Associated Guarantees) Regulations 2003 (S.I. and other associated taxes and charges. by presenting proof of purchase). WHAT WILL APPLE DO IN THE EVENT OF A WARRANTY CLAIM? Outside this region, service options may be limited. If the Apple Product is still not functioning properly after making use of these resources, please contact an Apple representative or, if applicable, an Apple owned retail store ("Apple Retail") or AASP, using the information provided below. This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the Apple Product’s specifications (Apple Product specifications are available at www.apple.com/uk under the technical specifications for each product and also available in stores); (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside the user manual, the technical specifications or other Apple Product published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product; (i) if any serial number has been removed or defaced from the Apple Product; or (j) if Apple receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Apple Product, and you cannot prove in any way that you are the authorized user of the product (eg. 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